Legal
Terms of use
The basis on which DUN-AI may be used, and the limits on what its output may be relied upon to do.
This document is a working draft prepared by the product team. It has not been reviewed or approved by qualified legal counsel in any jurisdiction, and it is not in force. It must be reviewed, completed and adopted before this site is published to a live domain or any customer relationship is entered into. Bracketed text marks information that only the operating entity can supply.
Nature of the service
DUN-AI is a decision-support platform. It structures an assessment, applies a published methodology to the information supplied, and produces a recommendation with its reasoning. It does not make decisions, and accountability for any decision remains with the customer and the individuals who take it.
The methodology is published in full so that a recommendation can be examined rather than accepted on authority. Read it here.
What the output is not
Nothing produced by DUN-AI is legal, regulatory, financial, investment, tax, clinical, medical or safety advice. It does not substitute for a qualified professional, and it must not be used as the sole basis for a decision with legal, financial, safety or clinical consequences.
- No guarantee of outcome. No saving, return, benefit, regulatory position or delivery success is promised or implied. Financial outputs are ranges derived from assumptions the customer supplies or accepts.
- No verification of inputs. The platform assesses what it is told. It does not inspect systems, audit data, test models or confirm any regulatory position, and an assessment built on inaccurate inputs will be wrong.
- Content is not a statement of law. Industry and regional content has not been reviewed by qualified counsel and carries its validation status inside the product. See the published limitations.
- Not a compliance record. An assessment is not evidence of compliance with any obligation, and must not be presented to a regulator as such.
Customer responsibilities
- Provide accurate information, and mark honestly where information is unknown rather than supplying a plausible guess.
- Obtain professional advice where an assessment identifies a legal, regulatory, safety or clinical question.
- Manage account access, keep role assignments current, and remove access when a person leaves.
- Avoid placing personal data about third parties into assessment content, which does not require it.
- Use the service lawfully, and not to build a competing assessment framework from its content.
Availability, data and termination
Availability
[Service level commitments to be confirmed.] No availability target is claimed here, and no performance figure is published, because none has been measured under load.
Intellectual property
The platform, its methodology and its content packs remain the property of [operating entity]. A customer’s own assessment content, evidence and decision records remain the property of that customer.
On termination
A customer may export their assessments, decisions and reports in the formats the platform supports before access ends. [Export window to be confirmed.] Deletion is performed at tenant level, because selectively removing entries from a tamper-evident audit chain would destroy the property that makes it useful.
Liability
[Liability, indemnity, warranty and governing law provisions to be drafted by counsel. No such provisions are asserted in this draft.]
Commercial independence
DUN-AI is provided by mAIb Tech, which also delivers implementation work. A commercial relationship does not influence an assessment outcome: the decision engines cannot read commercial or vendor data, and where a recommendation could lead to work for mAIb Tech, the report states it. How that separation is enforced →